DENPASAR, April 14, 2026 – Held at the Dharma Negara Alaya Building, Baliola officially conducted the soft launch of Sustainix today, an innovative digital trust infrastructure specifically designed to revolutionize the waste management ecosystem.
Sustainix serves as a digital solution that connects Waste Management Service (WM) providers, businesses in the Hotel, Restaurant, and Café (HORECA) sector, and regulatory authorities within a single integrated system. Powered by blockchain technology, the platform ensures highly traceable and tamper-proof data recording.
The launch directly addresses major challenges faced by the tourism and environmental sectors. Today, the industry frequently encounters issues of greenwashing, where there is often no absolute proof that waste has been properly managed. Waste weight figures are vulnerable to manipulation in manual reporting processes, and the lack of transparency makes it difficult for HORECA clients to verify whether their waste is genuinely processed at authorized facilities or illegally disposed of elsewhere.
“Sustainix was built to become a Single Source of Truth,” said a Baliola representative. “Through this platform, all waste collection, weighing, and final disposal data are recorded centrally, securely, and immutably. This is a significant step toward ensuring honesty and accountability for all stakeholders involved.”
To ensure field-level data integrity, Sustainix implements several key features:
- Blockchain-Based Recording: All waste transaction data—including weight, time, and location—are recorded on Mandala Chain (Baliola’s blockchain system), ensuring that the data cannot be altered by any party.
- Geofencing and Photo Validation: The application requires Waste Management (WM) drivers to be within a radius of less than 50 meters from the HORECA kitchen location and mandates the upload of scale photographs as physical proof of waste collection. These photos are automatically embedded with GPS coordinates and timestamps as digital watermarks.
- QR Code Handover Protocol: Waste handover is verified through the scanning of a unique QR Code at the client’s location, ensuring the physical presence of authorized personnel during the collection process.
- End-to-End Tracking: The platform verifies the waste journey from the HORECA collection point to the final disposal site or Waste Processing Facility (TPA) through a Discharge Scan system.
The implementation of Sustainix delivers measurable benefits for all stakeholders. For Waste Management Service providers, the system enhances professional credibility while providing strong digital evidence for client billing and preventing operational fraud.
For HORECA businesses, Sustainix offers a fast, zero-friction system that automatically generates audit-ready reports and authentic Green Certificates. These verifiable compliance records can be used to strengthen their reputation as environmentally responsible businesses.
Meanwhile, government agencies and regulators gain access to real-time and transparent data, enabling more accurate monitoring of regional waste management programs. Through the automated Weekly Integrity Report feature, which is delivered to clients with hash verification guarantees, Sustainix eliminates cumbersome paper-based documentation and transforms field operations into validated digital assets.
For more information about features, partnerships, and how to join the Sustainix ecosystem, please visit sustainix.id.